Police Dispatch Analyst I - Dallas Police (Civil Service)
Core
First-level Police Dispatch Analyst providing accurate and concise information through the Computer Aided Dispatch system to responding police personnel to ensure prompt response to 911 calls and officer safety.
Role type
Entry-level public safety dispatch analyst
Builds
Emergency response coordination and resource allocation for Dallas Police Department
Domain
Public safety / Law enforcement communications
Required skills
CADS operation, emergency communications hardware/software, law enforcement database utilization, incident response planning, resource assignment, mapping application navigation, high-stress decision making, multitasking, active listening, report analysis
Preferred skills
Strategic thinking, recommendation making, positive environment creation
Responsibilities
Determine call significance and assign police resources; monitor officer location and status; analyze data and broadcast calls per policy; update dispatch information using emergency technologies; notify field officers of major incidents; utilize law enforcement databases for critical info; coordinate response plans with patrol, K-9, Air1, and SWAT; remain calm in high-stress environments; work 24/7/365 shifts including nights, weekends, and holidays.
Seniority
Entry-level, supervised IC