Office & Schaden Manager (m/w/d)
Core
Office and claims management support for a fleet control service company, handling customer inquiries, damage assessments, and office operations.
Role type
Office & Claims Manager
Builds
Customer service, damage processing, and office logistics for a fleet control service
Domain
Automotive fleet management / Administrative services
Deliverable
client delivery
Required skills
Claims management, office administration, customer service, logistics coordination, correspondence, scheduling
Preferred skills
Experience in administration or claims processing, organizational talent, communication skills
Technologies
None stated (via careerplan.io/jobs/2569017-office-schaden-manager-mwd-at-afc-claims-gmbh)
Responsibilities
Serve as the first point of contact for customers, partners, and workshops; process damage claims from assessment to payment; coordinate office supplies, fleet vehicles, and parking; handle correspondence, scheduling, and phone calls; support internal projects to improve office and claims processes.
Seniority
Mid-level, hands-on IC