Account Manager - DACH (all genders)
Core
Account Manager for the German market ensuring customers get maximum value from autarc's product and turning customer pain into product improvements.
Role type
B2B Account Manager (Customer Success)
Builds
Customer adoption, retention, and growth for B2B customers in Germany (especially energy installers)
Domain
Renewable energy (PV, heat pumps) / Energy tech
Required skills
B2B customer success, direct customer conversations, technical or process-oriented background, upsell/expansion identification, project planning and execution
Preferred skills
Startup experience, fluency in German (C2), fluent English
Technologies
None stated
Responsibilities
Guide B2B customers from onboarding to long-term success, translate customer feedback into product impact, improve customer experience and processes, identify upsell opportunities and drive them with Sales, plan and run customer projects for adoption and retention (via careerplan.io/jobs/2537072-account-manager-dach-all-genders-at-autarcenergy)
