Import Specialist, №24662, Prom
Core
Help sellers on the Prom.ua marketplace resolve technical issues with importing and exporting product catalogs, analyzing file errors and optimizing data formats.
Role type
Support Specialist (Import/Export)
Builds
Product features (import/export tools for sellers)
Domain
E-commerce / Data processing
Deliverable
dashboards & analysis
Required skills
Customer support experience, technical curiosity, attention to detail, table formatting skills, Ukrainian language proficiency
Preferred skills
Empathy, ability to explain complex technical issues simply
Responsibilities
Consult sellers on import/export questions via chat, phone, and email; Analyze and fix import file errors; Optimize seller data files for better catalog performance
Seniority
Junior to Mid-level
