Associate Customer Service Representative
Core
Primary interface for onsemi to external customers, managing orders, complaints, and requests to ensure customer satisfaction and operational excellence.
Role type
Associate Customer Service Representative (Order Management & Support)
Builds
Customer order fulfillment, support services, and operational reporting
Domain
Semiconductor industry + Customer Operations
Deliverable
dashboards & analysis
Required skills
Order management, stakeholder relationship management, data analysis, report generation, logistics coordination, complaint handling, continuous improvement, Microsoft Office (Excel), Lean Six Sigma, Salesforce CRM
Preferred skills
Industrial Engineering background, night/rotating shift flexibility, advanced analytical thinking