Senior Backend Engineer - Customer Engineering
Core
Build and maintain AI-driven enterprise applications that transform contact centers into strategic assets by extracting insights from customer interactions.
Role type
Senior Backend Engineer (Customer Engineering)
Builds
AI-native platform features and products for contact center stakeholders
Domain
Customer Experience / Contact Centers / AI
Deliverable
product features
Required skills
Python, Django, REST API design, Relational databases (PostgreSQL, SQL), ETL, Database design, Redis, Celery, CI/CD, Kubernetes, Docker
Preferred skills
Machine learning (NLP context), Experience at top technology companies
Technologies
Python, Django, PostgreSQL, SQL, Redis, Celery, GCP, Kubernetes, Docker
Responsibilities
Design and code solutions for broadly defined problems; Develop architecture and design of new and current systems; Plan, execute, and maintain entire products/features; Drive engineering excellence and best practices
Seniority
Senior, hands-on IC
