Administration Officer
Core
Support the day-to-day administration of the Supports by Design program, respond to program enquiries, and maintain employee rosters to ensure services are effectively coordinated and delivered.
Role type
part-time administration officer
Builds
disability support services
Domain
social services / disability support
Deliverable
dashboards & analysis
Required skills
rostering, quoting processes, data collection, auditing, record maintenance, reporting systems, Client Management System (CMS), PRODA, Microsoft Office Suite
Preferred skills
experience in a similar Administration role
Responsibilities
First point of contact for staff via telephone enquiries and electronic communication, maintaining records of incoming enquiries; Establish rosters for disability arrangements across the region in accordance with program requirements; Support quoting processes for new business requests, establish service agreements and onboard new staff; Assist in data collection, conduct auditing, main records and participate in continuous improvement strategies; Timely and accurate completion of general administration duties, proficient in reporting systems, Client Management System (CMS), PRODA