Application Management - Back Office - Assistant Vice President
Core
Provide hands-on production support, incident resolution, and service delivery for a broad portfolio of Back Office applications and platforms.
Role type
Senior IC application management associate vice president
Builds
Stable and resilient back-office services for corporate finance, investment banking, and capital markets operations
Domain
Banking / Financial Services / Capital Markets
Required skills
Incident management, batch processing oversight, change and release management, vendor coordination, root-cause analysis, production checks, stakeholder communication, operational resilience, documentation, risk escalation
Preferred skills
Cross-training, knowledge sharing, automation initiatives, process improvement
Technologies
Gloss platform, Back office platforms, settlements, reconciliations, collateral, post-trade processing, Trade & Transaction Reporting, Financial Regulatory Reporting
Responsibilities
Act as primary contact for the Gloss platform managing user incidents and vendor relationships; Provide day-to-day support for other back-office platforms including incident investigation and batch monitoring; Support major incidents with technical analysis and coordination; Follow change and release processes to maintain stable platforms; Contribute to root-cause analysis and sustainable fixes; Support transition of new services into production including documentation and monitoring.
Seniority
Senior, hands-on IC