Employee Health & Benefits Account Manager
Core
Manage strategic planning, renewal, compliance, open enrolment, and employee communication for client health and benefits programs.
Role type
Account Manager (Employee Health & Benefits)
Builds
Client service delivery, plan implementations, and compliance documentation
Domain
Insurance / Employee Benefits
Deliverable
client delivery
Required skills
Account management, client relationship management, compliance knowledge, project management, carrier relationship management, Microsoft Office proficiency
Preferred skills
Bilingual (English/Spanish), experience with Employee Navigator/EPIC/BenefitPoint/ImageRight, Bachelor's degree
Technologies
Employee Navigator, EPIC, BenefitPoint, ImageRight, Microsoft Office Suite
Responsibilities
Manage annual planning timelines and client deliverables; lead renewal implementation calls and paperwork; hold carriers accountable for accuracy and timelines; produce accurate materials and audit work product; maintain client information in the agency management system; counsel clients on compliance deadlines (Form 5500, COBRA, ACA Reporting, Medicare Part D); project manage plan builds for implementation and open enrolment.
Seniority
Mid-level, hands-on IC