Lead Software Engineer - ServiceNow
Core
Lead a team of software engineers to design, code, test, and deliver scalable solutions on the ServiceNow platform for JPMorganChase's IT Service Management infrastructure.
Role type
Senior IC ServiceNow Architect/Team Lead
Builds
Trusted market-leading technology products for IT Service Management
Domain
Financial Services / IT Service Management (ITSM)
Required skills
ServiceNow architecture, JavaScript, AngularJS, team leadership, SDLC, ITIL, performance optimization, AI-assisted development validation, secure coding
Preferred skills
Service Portal implementation, cloud technologies, modern front-end technologies
Technologies
ServiceNow, JavaScript, AngularJS, AI-assisted development tools
Responsibilities
Provide oversight and coaching for entry-level to mid-level engineers; Design, code, test, and deliver software leveraging ServiceNow frameworks; Drive team adoption of enterprise-authorized AI-assisted engineering practices; Lead evaluation sessions with external vendors and internal teams; Identify opportunities to automate remediation of recurring issues.
Seniority
Senior, hands-on IC with mentorship responsibilities