Manager, Application Management • CaLM App Support
Core
Manage the Collateral Production Support Team for LSEG Post Trade / London Clearing House (LCH) applications, handling incidents, infrastructure administration, and release support.
Role type
Senior IC application support manager (Calypso)
Builds
LCH production services and clearing infrastructure
Domain
Financial markets infrastructure / Post-trade clearing
Required skills
Calypso (complex upstream/downstream), UNIX/Linux system administration, AWS system administration, incident management, change management, stakeholder management, team management, network diagnostics, shell scripting, Python
Preferred skills
Disaster recovery planning, audit coordination, risk control assessment
Technologies
Calypso, ServiceNow, Bitbucket, AWS, UNIX/Linux, Python, Shell scripts
Responsibilities
Support incidents and problems for LCH applications, analyze infrastructure issues, apply resolutions per change management procedures, monitor ServiceNow for incidents, implement application fixes, update system monitoring tools, create system effectiveness metrics, provide out-of-hours/overnight support, participate in disaster recovery exercises, coordinate internal and external audits, review development release packages, act as subject matter expert for application and infrastructure domains
Seniority
Senior, hands-on IC with people management