FX Operations Support - APAC Region (Japanese Speaker)

London Stock Exchange Group

Singapore, Singapore, SGFull-time2026-11-06 → 2026-11-10

Core

Provide technical and functional support for FX trading applications and infrastructure to clients in the APAC region.

Role type

Senior Associate FX Operations Support

Builds

Seamless client experience for FX trading platforms

Domain

Financial Services / FX Trading

Deliverable

client delivery

Required skills

Japanese fluency, technical troubleshooting, client communication, issue escalation, knowledge management, financial market understanding

Preferred skills

Experience in financial services or tech support, familiarity with FIX/SWIFT, logical problem solving

Technologies

Salesforce CRM, FX trading applications, FIX, SWIFT

Responsibilities

Act as key point of contact for client enquiries via phone and email; Investigate and troubleshoot technical issues; Document enquiries and resolutions in Salesforce; Guide clients on system workflows; Identify and escalate critical issues; Develop understanding of financial markets and trading workflows.

Seniority

Senior Associate

About London Stock Exchange Group

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehens