Crisis Management Specialist
Core
Strengthening Aviva's ability to respond to major incidents and crises by developing frameworks, facilitating exercises, and providing expert support during live incidents.
Role type
Crisis Management Specialist
Builds
Crisis management frameworks, playbooks, and response capabilities for a large financial services organization
Domain
Financial services / Operational resilience
Required skills
Crisis management, incident management, operational resilience, designing and delivering crisis exercises, developing crisis frameworks and playbooks, post-incident reviews, executive-level reporting
Preferred skills
Experience in a large, complex or regulated/critical-service environment
Technologies
None stated
Responsibilities
Develop and maintain crisis management frameworks and processes; Design and facilitate crisis exercises and simulations; Provide expert support during live incidents to coordinate response and maintain situational awareness; Conduct post-incident reviews and produce executive-level reporting
Seniority
Mid-level, hands-on IC
