Vice President (Executive Support Services)
Core
Provide white-glove, end-to-end technology support and incident management for Co-CEOs, Co-Presidents, and their administrative teams across offices, residences, and travel locations.
Role type
Senior IC executive technology support lead
Builds
Seamless, proactive, and highly personalized technology experiences for C-Suite executives
Domain
Executive support / Enterprise IT / Cyber Security
Required skills
Executive technology support, incident management, device setup and maintenance, software and OS updates, troubleshooting, access support, vendor management, information security, confidentiality, Microsoft 365, endpoint management, identity and access management, networking, remote access, multifactor authentication, operational procedures development, AI tool assessment
Preferred skills
None stated
Technologies
Microsoft Windows, iOS, Microsoft 365, Outlook, Teams, mobile technology, endpoint management, identity and access management, networking, remote access, multifactor authentication
Responsibilities
Serve as dedicated technology lead for Co-CEOs and Co-Presidents, own executive technology incidents and requests, anticipate executive technology needs for leadership activities, manage executive devices and credentials, track service performance and root causes, represent executive needs in technology projects, safeguard executive communications and confidential information, manage executive technology vendors
Seniority
Senior, hands-on IC
