Pet Claims Handler
Hybrid
Core
Assessing pet insurance claims up to £10,000 via telephony and digital channels.
Role type
Claims Handler
Builds
Pet insurance claims processing
Domain
Insurance
Deliverable
client delivery
Required skills
Claims assessment, telephony, digital communication, process adherence, stakeholder engagement, Microsoft Office proficiency
Responsibilities
Assessing veterinary fee claims, engaging with customers via phone/webchat/email, ensuring process adherence, supporting business change projects, coordinating customer and claims activity, contributing to process improvements