Sr. Manager, Strategic Planning
Core
Lead global process improvement initiatives for Visa's Commercial & Money Movement Solutions, translating business pain points into scalable operating models, workflows, and automation solutions to improve seller effectiveness and commercial execution.
Role type
Senior Manager, Strategic Planning & Process Transformation
Builds
Scalable global standards, operating models, governance frameworks, and AI-enabled automation solutions for sales processes.
Domain
Financial Services / Payments Technology / Sales Operations
Required skills
Enterprise process transformation, B2B sales operations, cross-functional program leadership, AI/automation integration, data analysis & KPI definition, stakeholder management, change management
Preferred skills
Advanced degree (MBA, JD, MD), 9+ years experience, complex enterprise-scale transformation leadership, product ownership experience
Technologies
Microsoft Power Platform, Dynamics CRM, Copilot Studio, Azure Functions, n8n
Responsibilities
Lead end-to-end process improvement initiatives across the CMS customer & seller journey; Act as business product owner for sales process tools and platforms; Identify and prioritize opportunities to embed AI and automation into sales workflows; Define KPIs and develop executive reporting dashboards covering process performance and business impact.
Seniority
Senior, hands-on IC with management responsibilities