Senior Collections Strategy Manager
Core
Design and refine credit card collections strategies across the end-to-end lifecycle to improve cure rates, roll rates, and portfolio performance using advanced analytics and test-and-learn methodologies.
Role type
Senior Credit Card Collections Strategy Manager
Builds
Optimized treatment strategies and portfolio performance improvements
Domain
Financial Services / Credit Risk Management
Deliverable
production ML models
Required skills
Advanced analytics, segmentation, test-and-learn methodologies, SQL, SAS, Relational Databases, ETL, hypothesis-driven problem solving, regulatory compliance assessment
Preferred skills
Collections lifecycle strategy across multiple products, digital outreach channels (SMS, email, AI), regulatory frameworks (TCPA, FDCPA, CFPB)
Technologies
SAS Enterprise Miner, FICO Model Builder, Angoss Knowledge Seeker, MS Office
Responsibilities
Develop and execute collections strategies across delinquency stages; Partner cross-functionally to design, test, and optimize treatment strategies; Monitor strategy performance and recommend enhancements
Seniority
Senior, expert at enterprise or group business level