EUT Engineer
Core
Onsite IT support engineer responsible for desktop, endpoint, identity, and network infrastructure within the Gold Coast office.
Role type
Senior IC IT support engineer (End User Technology)
Builds
Stable IT operations and user experience for CFC Australia and Global Security Services
Domain
Insurance technology / IT Operations
Required skills
Microsoft 365 administration, Entra ID management, endpoint technology support, network troubleshooting, incident management, ITIL processes
Preferred skills
Cisco/Meraki/Cato knowledge, change management, project support
Technologies
Microsoft 365, Entra ID, Windows, macOS, Teams, Cisco, Meraki, Cato
Responsibilities
Provide onsite and remote IT support, manage incidents and service requests, administer user accounts and device deployment, troubleshoot devices and networks, maintain IT assets and documentation, support technology projects and changes
Seniority
Mid-level, hands-on IC