Senior IT Support Administrator W/M
Core
Provide IT support, manage onboarding/offboarding, ensure security compliance, and administer software access for a growing fintech team.
Role type
Senior IT Support Administrator
Builds
IT support operations, security compliance, and user access management for engineering and product teams
Domain
Fintech / SaaS
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT support administration, Apple environment management, SaaS administration, ticket management, security compliance monitoring, user access management, training organization
Preferred skills
ISO 27001 or SOC 2 experience, MDM (Jamf) familiarity
Technologies
Google Workspace, Jamf, ticketing tools
Responsibilities
Provide helpdesk support via ticketing and training, manage equipment and software provisioning for onboarding/offboarding, monitor IT security metrics and policy compliance, manage user access rights and auditing, organize global and specialized IT training
Seniority
Senior, hands-on IC