HCM BPO Expert
Core
Design and develop modern HCM BPO solutions, guiding clients through HR service transformations and defining service scopes.
Role type
Senior HCM BPO Solutions Consultant
Builds
HCM BPO service delivery models and transition strategies for HR processes
Domain
Human Capital Management (HCM) and Business Process Outsourcing (BPO)
Required skills
HR process design, BPO and Shared Services models, HCM system implementation, Payroll administration, Time & Attendance management, Employee Data Management, Recruiting and Onboarding administration, Solutioning and proposal development, Transition project management, Stakeholder management
Preferred skills
RPA and workflow automation, AI use cases in HR, Multi-country payroll setups, Sales or Pre-Sales experience, HR process automation tools
Technologies
SAP SuccessFactors, Workday, SAP HCM
Responsibilities
Define service scopes and develop delivery/transition approaches with stakeholders, Analyze customer requirements for central HR processes, Support transition projects and coordinate with Nearshore/Offshore teams, Contribute to sales and pre-sales activities including workshops and proposals
Seniority
Senior, hands-on IC