DUA Account Handler - International PI
Core
Key client management resource supporting placing brokers in the execution, administration, and ongoing maintenance of delegated underwriting arrangements, including binders and lineslips.
Role type
Senior IC insurance operations specialist (delegated underwriting)
Builds
Delegated underwriting arrangements, binder portfolios, and bordereaux submissions for brokers and clients
Domain
Insurance / Lloyd's London Market
Required skills
delegated underwriting arrangements, bordereaux processing, regulatory compliance, binder structure, coverholder onboarding, audit protocols, broker-client servicing, data reconciliation, system setup, documentation management
Preferred skills
Lloyd's market experience, TOBA agreements knowledge, placing support practices, performance insights analysis
Technologies
Atlas, Mrald, IBA, internal booking systems
Responsibilities
Act as daily point of contact for placing brokers on delegated authority matters; Work closely with brokers during placement and renewal of binders; Proactively liaise with Clients and TPAs for non-commercial queries; Track and manage outstanding items (signatures, approvals); Assist with new coverholder onboarding including due diligence; Ensure all binder arrangements comply with FCA, Lloyd's, and internal requirements; Receive and validate monthly bordereaux (BDX) submissions; Support reconciliation of data against underwriting performance; Assist with audit tracking and data collection; Help prepare renewal packs and management information (MI).