In-House Genius (Part-Time)
Core
IT Support Assistant providing hands-on technical support, account management, and office tech maintenance for a global Employer Brand agency.
Role type
IT Support Assistant
Builds
Office IT infrastructure, user accounts, and meeting room AV setups
Domain
IT Support / Office Operations
Deliverable
infrastructure
Required skills
Mac troubleshooting, Google Workspace, Microsoft 365, Teams, AV equipment setup, cable management, hardware troubleshooting, user onboarding/offboarding
Preferred skills
MDM (Kandji), SaaS admin, creative agency experience
Technologies
Google Workspace, Microsoft 365, Teams, Kandji, Mac
Responsibilities
Set up and manage user accounts and software licenses, handle onboarding and offboarding tech setup, maintain meeting room AV and hardware, troubleshoot network and hardware issues, manage office cable and kit inventory
Seniority
Junior, hands-on IC