Crisis & Incident Data Analyst
Core
Develop and manage data landscapes, models, and automated reporting to support crisis and incident management frameworks across EMEA, ensuring regulatory compliance and organizational resilience.
Role type
Senior IC data analyst (operational resilience)
Builds
Centralized operational incident data models, automated dashboards, and management information (MI) for crisis management teams.
Domain
Financial services / Operational Resilience / Regulatory Compliance
Deliverable
dashboards & analysis
Required skills
Data analytics, SQL, Power BI/Tableau, ServiceNow, regulatory reporting, risk assessment, stakeholder engagement
Preferred skills
CBCI certification, Operational Resilience certification, data analytics qualifications
Technologies
ServiceNow, Power BI, Tableau, Critical Event Management platforms
Responsibilities
Develop and manage data landscape for crisis/incident frameworks; Coordinate depth data analytics across people, process, technology, and third-party dependencies; Deliver centralized operational incident data model; Maintain data governance processes and evidence stores; Produce MI, KPI/KRI reporting, and resilience metrics; Ensure incident records are accurate and auditable; Assist with thematic reviews and maturity assessments; Support Bronze/Silver/Gold Crisis Management Teams during incidents.
Seniority
Senior, hands-on IC
