Analyst, Service Ambassador (Receptionist), Private Banking & Treasures Private Client
Core
Front-of-house and administrative support for DBS Private Banking clients and internal stakeholders, ensuring high-standard service delivery and a positive client experience.
Role type
Service Ambassador (Receptionist)
Builds
Professional front-of-house environment and administrative operations for Private Banking clients
Domain
Private Banking / Wealth Management
Deliverable
dashboards & analysis
Required skills
English (fluent), Mandarin (fluent), Microsoft Office (Outlook, Excel), customer service, communication, meeting coordination, administrative support, multitasking
Preferred skills
Experience in multinational corporation or private banking, tertiary education
Responsibilities
Handle client inquiries, requests, and complaints; manage email and incoming calls; coordinate meeting room reservations and setup; maintain front-of-house cleanliness and presentation; arrange tea and refreshment services; manage courier items and document handling; perform general administrative duties including procurement and data entry
Seniority
Mid-level, hands-on support