Insurance - 1 Year Customer Service Consultant (Inbound)
Core
Handle customer enquiries via inbound phone calls and digital channels for an insurance company.
Role type
Customer Service Consultant (Inbound)
Builds
Customer service interactions and insurance product promotions
Domain
Insurance
Deliverable
client delivery
Required skills
inbound call handling, CRM data entry, cross-selling, KPI tracking, issue resolution, product knowledge
Preferred skills
bilingual communication, insurance certification, Microsoft Office proficiency