Team Manager - WC
Core
Lead a high-performing team of claim examiners to oversee claims investigations, ensure accurate and compliant service, and support claims operations for Nevada Workers' Compensation clients.
Role type
Senior Team Manager (Workers' Compensation Claims)
Builds
Claims operations and service delivery for carriers and accounts
Domain
Insurance / Workers' Compensation
Required skills
Supervisory experience, Claims Examiner expertise, Knowledge of insurance coverages, Negotiation skills, Analytical ability, HR policy administration, System workflow organization
Preferred skills
Industry designations (IIA, AIC, AEI, CPCU), State licensing, Settlement Authority
Technologies
Risk Tech Claim System, Ancillary systems
Responsibilities
Establish performance standards and conduct appraisals; Review and assign losses to claim examiners; Coach staff on investigations and reserving; Ensure compliance with internal and external standards; Partner with senior leadership to strengthen operations.
Seniority
Senior, hands-on IC with team leadership