Application Support Sr Analyst - Assistant Vice President
Core
Senior Application Support Analyst responsible for troubleshooting, monitoring, and resolving complex technical issues within the production environment for financial applications.
Role type
Senior IC Application Support Analyst
Builds
Stable production environments and reliable application services for Citi's business functions
Domain
Financial Services / Application Support / Data Engineering
Required skills
Ab Initio, Oracle SQL, PL/SQL, Unix commands, ETL, job scheduling, system monitoring, shell scripting, Log analysis, ServiceNow, Disaster recovery planning
Preferred skills
Snowflake, Finance accounting domain knowledge, Business knowledge of financial markets
Technologies
Ab Initio, Snowflake, Oracle, Unix, App Dynamic, ServiceNow
Responsibilities
Troubleshoot and resolve user-reported and self-detected issues; Monitor and recover processes; Coordinate with Level 3 and Development teams; Develop support scripts; Lead new implementations and rollouts; Provide training to new team members
Seniority
Senior, hands-on IC