Head of Regulatory Operations and Client Onboarding (Fintech)
Core
Lead a team of 15 professionals in client onboarding, AML/KYC operations, transaction monitoring, and regulatory investigations for a fintech company.
Role type
Senior leadership (Head of Regulatory Operations and Client Onboarding)
Builds
Client onboarding workflows, regulatory compliance frameworks, and transaction monitoring systems
Domain
Fintech, regulated financial services, AML/KYC
Required skills
Team leadership, AML/KYC operations, regulatory investigations, process improvement, financial crime risk management, stakeholder liaison
Preferred skills
Fintech experience, payments, digital banking, cross-border payments
Technologies
N/A
Responsibilities
Lead and develop teams for onboarding and compliance; Ensure timely completion of customer reviews and screening; Act as liaison between Compliance, Operations, and senior stakeholders; Drive process improvements and control frameworks; Oversee escalations for financial crime and regulatory matters; Produce management reporting.
Seniority
Senior, hands-on IC