Level 3 Application Engineering / Product Specialist, Officer
Core
Advanced escalation layer for complex CRIMS technical, functional, and operational issues, owning root-cause analysis, defect recreation, and workaround design for high-visibility trading situations.
Role type
Senior IC application engineering / product specialist (L3)
Builds
CRIMS trading platform stability and operational resilience for institutional investors
Domain
Financial technology / investment management / trading systems
Required skills
Root-cause analysis, SQL, database analysis, log interpretation, defect reproduction, workaround design, incident leadership, engineering liaison, runbook authoring, new-product readiness
Preferred skills
C#/.Net, Java, observability tooling (Dynatrace, Datadog, SolarWinds)
Technologies
CRIMS, SQL, Jira, Dynatrace, Datadog, SolarWinds, C#/.Net, Java
Responsibilities
Lead Sev1 critical incidents, perform deep technical troubleshooting across logs and databases, capture troubleshooting evidence packs, conduct structured root-cause analysis, reproduce defects with QA, engineer workarounds for trading functions, manage escalations without SOPs, liaise with Product Engineering, define monitoring requirements, support new product introductions
Seniority
Senior, hands-on IC
