Business Solutions Manager (Business Analyst)
Core
Lead requirements gathering, solution design, and change management for multi-location deployment of point-of-sale and food service systems for the public sector.
Role type
Senior IT Business Solutions Manager (Business Analyst)
Builds
Point-of-sale and food service systems (Vessels & Terminals) for public sector clients
Domain
Public sector, Food and Retail technology
Required skills
Requirements gathering, solution design, change management (OCM), project planning, test strategy, stakeholder workshops, documentation (SOPs), risk management
Preferred skills
BABOK, ITIL, Project Management certifications, inventory management systems experience, Agile/Lean or Waterfall methodology
Technologies
Point-of-sale systems, Food service systems, Enterprise platforms, CRM, Transactional systems
Responsibilities
Lead complex requirements gathering and stakeholder workshops; Analyze and translate business strategy into functional requirements; Define solution scope and business cases; Partner with technology teams on solution design and implementation; Lead quality assurance and test strategy; Provide oversight for small to medium projects; Support change management and training delivery; Maintain high-quality documentation
Seniority
Senior, hands-on IC