Senior Associate, Sales Support - Index Sales, FTSE Russell
Core
Support client-facing sales, relationship management, and account management activities for FTSE Russell's index, data, and analytics solutions.
Role type
Senior Associate, Sales Support
Builds
Client retention, revenue growth, and expansion of FTSE Russell's market-leading franchise
Domain
Financial services, Index data, Investment solutions
Deliverable
client delivery
Required skills
Client relationship management, Proposal preparation, CRM proficiency, Stakeholder coordination, Commercial documentation, Data analysis
Preferred skills
Index/data/analytics industry experience, Passive investing/ETF knowledge, Contract renewal support, Global matrix organization experience
Responsibilities
Manage and grow relationships with existing clients across buy-side, sell-side, wealth, and asset owner segments; Coordinate and respond to client enquiries; Prepare commercial proposals, renewal documentation, pricing analyses, and presentations; Maintain accurate client and opportunity records in CRM systems; Facilitate onboarding and implementation for new client mandates; Monitor renewals and support proactive outreach campaigns; Produce client usage, revenue, and market intelligence analyses; Escalate complex issues to senior sales colleagues.
Seniority
Senior, hands-on IC