Wellness Cust Svc Rep - Call Center - Bilingual Preferred - San Antonio
Core
Triage incoming calls to schedule, reschedule, and cancel patient appointments and serve as a patient outreach provider for medical staff.
Role type
Customer service representative (call center)
Builds
Patient appointment schedules and outreach responses
Domain
Healthcare administration
Deliverable
dashboards & analysis
Required skills
Call handling, appointment scheduling, patient outreach, data entry, PC skills (MS Office), multitasking, basic troubleshooting
Preferred skills
Bilingual capabilities