Team Lead System Administrator
Core
Lead a team of system administrators to ensure the stability, efficiency, and smooth performance of IT systems for internal users across macOS and Windows environments.
Role type
Senior Team Lead System Administrator
Builds
Documented IT processes, automation workflows, and self-service solutions for internal operations
Domain
IT Operations / System Administration
Deliverable
infrastructure
Required skills
Team leadership, macOS and Windows administration, IT process design, 1st and 2nd line support, hardware and license management, SaaS administration, automation and standardization
Preferred skills
Ansible, Bash, Python, MDM systems (Mosyle, Kandji, Intune), Slack API integrations, asset management systems
Technologies
macOS, Windows, Google Workspace, Slack, 1Password, Atlassian (Confluence), Ansible, Bash, Python
Responsibilities
Provide day-to-day support for internal users across macOS and Windows environments, Analyze recurring support requests and turn them into documented processes or automations, Build and maintain clear IT operations documentation including runbooks and incident response steps, Manage hardware inventory, procurement, and software licenses, Administer Google Workspace, Slack, and other internal SaaS tools, Help reduce manual routine by improving workflows and introducing automation