Access Associate (Full-Time Days) UMMC Emergency Department
Core
Administrative support in the Emergency Department, serving as the first point of contact for patients and families.
Role type
Administrative Access Associate
Builds
Patient registration, appointment scheduling, and payment processing
Domain
Healthcare / Emergency Department
Deliverable
dashboards & analysis
Required skills
Customer service, telephone communication, patient registration, insurance verification, payment processing, intermediate computer skills
Responsibilities
Manage incoming calls and provide patient direction; complete patient registration and verify insurance eligibility; collect and process payments