Collections Associate (B2B) - Hybrid
Core
Connect with B2B customers via phone and email to resolve past-due accounts, track outstanding balances, and process payments.
Role type
B2B Collections Associate
Builds
Payment collections and account resolution for business clients
Domain
Financial services / Payments
Deliverable
client delivery
Required skills
B2B collections experience, Microsoft Office proficiency, Billing/Collections software familiarity, persuasive communication, independent work management
Preferred skills
Salesforce experience, intermediate computer navigation
Responsibilities
Contact customers to resolve past-due accounts, monitor outstanding balances, assist with billing and settlement questions, track account statuses, process customer payments, record payment activity in systems
Seniority
Individual Contributor, entry-level to mid-level
Sourced via efinancialcareers · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
