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Customer Success Advisor

Fort Washington, MD, USFull-time$40,000–$40,0002026-06-25 → 2026-10-09

Core

Retain, renew, and grow existing accounts within the CoverWallet HealthCare program by managing a book of business and handling incoming tasks.

Role type

Customer Success Advisor (Account Management)

Domain

Health Insurance / P&C Insurance

Required skills

Service/call center experience, Account growth management, Customer retention, Multi-tasking, Attention to detail, Technology adaptability

Preferred skills

P&C insurance license (required within 3 months of hire)

Responsibilities

Manage own book of business, Handle incoming tasks for assigned business, Renew and retain customers and accounts, Drive account growth (additional policies)