Collection Specialist - Fixed-Term Contract
Core
Contact customers via phone and email to collect outstanding payments, resolve billing discrepancies, and manage accounts receivable to ensure accurate cash flow.
Role type
Collection Specialist (Accounts Receivable)
Builds
Cash flow and payment collections for clients
Domain
Financial Services / Accounts Receivable
Deliverable
client delivery
Required skills
phone outreach, billing process knowledge, accounts receivable management, data entry, report generation, invoice processing, stakeholder coordination
Preferred skills
finance or accounting degree, Oracle billing software proficiency, project management for process improvements
Technologies
High Radius, Oracle, Microsoft Office Suite
Responsibilities
Contact daily by phone to collect outstanding accounts and confirm payments, maintain detailed records of collection activities in High Radius, generate and process accurate invoices, resolve billing discrepancies and disputes, prepare month-end reports and accrual files, collaborate with Tax, Billing, and FP&A teams to address collection challenges
Seniority
Individual Contributor