Café Ambassador - Hollywood
Core
A high-end service specialist and banking guide who bridges digital innovation and human connection in a modern community hub, empowering guests to master digital tools without traditional sales quotas.
Role type
Customer-facing banking guide / community engagement specialist
Builds
Digital banking adoption and financial health awareness within a local community
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Customer service, digital ecosystem navigation, conflict de-escalation, event hosting, compliance adherence, adaptability
Preferred skills
Banking experience, retail experience, G-Suite proficiency
Responsibilities
Proactively engage guests to guide them through digital banking tools, share product value through conversation, host local events promoting financial health, resolve customer complaints and escalated issues, foster an inclusive environment, support surrounding café locations as needed
Seniority
Entry-level to Individual Contributor
