Programador de Serviços de Campo - Service
Core
Planning and scheduling field service technician visits for food processing equipment at JBT Marel clients across South America.
Role type
Service planning coordinator
Builds
Efficient field service schedules for food processing equipment maintenance
Domain
Food processing equipment maintenance
Required skills
scheduling, resource allocation, priority management, system data management, conflict resolution, process improvement
Preferred skills
food processing industry experience, Spanish language skills, field service management systems knowledge
Responsibilities
Plan and schedule field service technician activities based on availability, technical skills, location, and priorities; Coordinate schedules and align visits with technicians, clients, and internal teams; Maintain up-to-date planning and resource availability data in Service systems; Monitor service progress and adjust schedules as needed; Support resolution of scheduling conflicts and demand changes; Contribute to continuous improvement of field service planning processes