Access Associate-Senior
On-site · United States
Core
Lead and guide a team of access associates to manage patient registration, insurance verification, appointment scheduling, and billing processes within a hospital setting.
Role type
Senior Access Associate (Healthcare Administration)
Builds
Patient access workflows, registration records, and billing transactions
Domain
Healthcare / Hospital Administration
Required skills
Team leadership, Customer service, Insurance verification, Appointment scheduling, Billing and payments, Training new employees
Responsibilities
Provide knowledge and guidance to a team of access associates; Manage incoming calls and greet patients; Complete patient registration and verify insurance eligibility; Collect and process payments and co-payments