Patient Service Representative
On-site · United States
Core
Warm and friendly point of contact managing visitor flow, patient check-in/out, and unit operations to ensure smooth departmental service.
Role type
Patient Service Representative
Builds
Operational efficiency and patient experience in a healthcare department
Domain
Healthcare / Patient Services
Deliverable
product features
Required skills
Customer service, multitasking, communication, medical record management, unit coordination
Responsibilities
Manage patient check-in and check-out; coordinate daily unit activities and staff assignments; process physician orders and maintain medical records; provide customer service to patients and families; maintain unit supplies and information flow.