Access Associate-Senior
On-site · United States
Core
Lead and guide a team of access associates to maintain high-quality customer care standards in a healthcare setting.
Role type
Senior Access Associate (Healthcare Administration)
Builds
Patient registration, appointment scheduling, insurance verification, and billing processes for a family care center.
Domain
Healthcare / Patient Access Administration
Required skills
Team leadership, customer service, insurance verification, billing and payment processing, patient registration, training new employees
Responsibilities
Provide knowledge and guidance to a team of access associates; manage incoming calls and schedule patient appointments; verify insurance eligibility and obtain pre-certifications; collect and process payments and review charges for accuracy.