Customer Service Representative
Core
Frontline Counter Sales Representative handling trade counter, phone, and email inquiries for security products and solutions.
Role type
frontline IC customer service and sales representative
Builds
security product sales orders, quotes, and customer solutions
Domain
security technology distribution
Deliverable
product features
Required skills
order processing, product knowledge, quoting, customer relationship management, communication, time management, ERP systems
Preferred skills
electronic security, technology distribution, technical products
Responsibilities
serve customers at trade counter, process sales orders, respond to product and order enquiries, prepare accurate quotes, recommend security products, coordinate with operations and purchasing teams, manage returns and stock requests
Seniority
Junior, frontline IC