Access Associate
Core
Administrative support role serving as the first point of contact for patients and families in an OB/GYN department, handling check-in, check-out, and payment processing.
Role type
Administrative Access Associate
Builds
Patient registration workflows and payment processing
Domain
Healthcare / OB/GYN
Deliverable
product features
Required skills
Patient registration, insurance verification, payment processing, appointment scheduling, telephone communication, computer literacy
Responsibilities
Greet patients and provide direction, manage incoming calls, complete patient registration, verify insurance eligibility and obtain precertification, collect and process payments
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