Service Product Manager Specialist
Core
Develop, manage, and strengthen a standardized service portfolio for poultry processing equipment to maximize customer value throughout the equipment lifecycle.
Role type
Service Product Manager
Builds
Standardized service lifecycle products, spare parts solutions, and machine upgrades for poultry processing equipment
Domain
Food processing industry / Industrial machinery
Deliverable
product features
Required skills
Product management, Service management, Technical sales support, Business development, Lifecycle management, Value proposition design, Product roadmap planning, Go-to-market strategy
Preferred skills
Industrial machinery knowledge, Food processing industry experience, Spare parts management
Technologies
Product lifecycle management tools, Roadmapping frameworks
Responsibilities
Translate customer needs into service product requirements, Align customer needs with product development, Support the creation and launch of new lifecycle products, Collaborate with Sales and Service to position service solutions, Monitor product delivery and customer satisfaction, Mitigate risks affecting customer retention
Seniority
Mid-level, hands-on IC