Junior Cloud Support
Core
Provide round-the-clock operational support for Google Workspace technical issues, assist with migrations to SaaS platforms, and support sales/marketing departments.
Role type
Junior Cloud Support Engineer (Google Workspace)
Builds
Google Workspace solutions and SaaS migrations for clients
Domain
Cloud services / SaaS / Enterprise productivity tools
Deliverable
client delivery
Required skills
Google Workspace administration, SaaS support, IT fundamentals (DNS, OS, Networks), customer support, English (C1), Polish (C2)
Preferred skills
Linux CLI, CRM/Ticket management systems, public speaking
Responsibilities
Resolve technical issues for clients regarding SaaS services, support SaaS product training, assist with migrations from third-party solutions to SaaS platforms, provide support for sales and marketing departments
Seniority
Junior, hands-on IC
