Servicemitarbeiter:in (m/w/d) für Empfang in neuer Praxis in Berlin Prenzlauer Berg!
Core
First point of contact for animal patients and owners at a veterinary practice reception, responsible for customer experience and smooth daily operations.
Role type
Receptionist / Front Desk Associate
Builds
Patient scheduling, administrative communication, and practice workflow coordination
Domain
Veterinary services / Healthcare
Deliverable
product features
Required skills
Customer service, digital tools proficiency, administrative communication, patient management coordination, process improvement, multilingual communication
Preferred skills
German (native), English (fluent), French or Spanish
Responsibilities
Greet customers and their pets at the reception, coordinate appointment scheduling (digital and in-person), manage administrative communication, coordinate patient management with veterinary staff, identify opportunities to improve practice processes
Seniority
Entry-level / Individual Contributor