IN Business Analyst - AI
Core
Design, develop, deploy, and optimize AI-powered chatbots and voicebots using NLP, Machine Learning, and Large Language Models to enhance customer and business interactions.
Role type
Senior IC machine-learning engineer (conversational AI)
Builds
Intelligent, scalable conversational experiences (chatbots and voicebots)
Domain
Artificial Intelligence / Conversational AI / NLP
Deliverable
production ML models
Required skills
Python, Large Language Models (LLMs), Prompt Engineering, NLP, NLU, Semantic Search, Vector Databases, REST APIs, Cloud Platforms (Azure/AWS/GCP), MLOps
Preferred skills
Generative AI, Speech-to-Text (STT), Text-to-Speech (TTS), Dialogue Management, RAG
Technologies
Azure, AWS, GCP, Python, LLMs, Vector Databases
Responsibilities
Design and develop chatbot and voicebot solutions; Build and optimize conversational flows and intent recognition; Implement and fine-tune LLM-based applications; Integrate bots with APIs and backend systems; Monitor bot performance and drive continuous improvement; Collaborate with Product and Engineering teams to translate requirements into AI solutions.
Seniority
Mid-level, hands-on IC
