Senior Product Engineer
Core
Build AI voice and agent systems for customer-facing workflows, owning features end-to-end from configuration to complex interaction handling.
Role type
Senior Product Engineer (AI Voice & Agents)
Builds
AI voice agents, memory systems, and communication integrations for customer workflows
Domain
AI, Voice Infrastructure, Distributed Systems
Deliverable
production ML models
Required skills
Python, TypeScript, React, FastAPI, PostgreSQL, Redis, AWS, real-time audio/voice infrastructure, AI agents/LLMs, asynchronous/event-driven systems, workflow orchestration
Preferred skills
observability tools, communication integrations, scheduling
Technologies
TypeScript, React, Vite, TanStack, Node.js, Python, FastAPI, PostgreSQL, Redis, Temporal, AWS
Responsibilities
Build tools to configure AI agents and troubleshoot issues; Develop and optimize voice agents for speed and reliability; Extend agent capabilities across calls, messaging, and email; Build memory systems for reasoning across customer journeys; Improve observability and tracing for agent interactions; Help agents select appropriate communication channels
Seniority
Senior, hands-on IC