Sachbearbeiter im kaufmännischen IT-Bereich (m/w/d)
Core
Central interface coordinating internal IT teams and customer requests, managing service tickets and technician dispatches.
Role type
IT Operations Coordinator
Builds
IT service delivery and project tracking for internal teams and external clients
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
ticket management, technician scheduling, project tracking, customer communication, Microsoft Office proficiency, organizational planning
Responsibilities
coordinate service requests and technician deployments, track IT projects, communicate with customers and internal teams, prepare training sessions and events
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